Co-reponse Team

Balance Aotearoa - we walk with you

Hāpai Mauri Tāngata / Co Response Services

Some of our tangata whaiora come through the Hāpai Mauri Tāngata team, who work through Te Oranaganui in collaboration with the Police and MHAHT for crisis response to Mental Health and Addiction distress. Balance Aotearoa have 2 peer support kaimahi who work within this team.

The framework for this peer support is vastly different to the support framework for peer support through Balance specifically.

Hāpai peer support framework:

  • a 6 week, intensive crisis support response
  • ability to have phone and face to face contact multiple times a week with no set amount of time to each interaction
  • intensive support as a response to intense or ongoing crisis where the whaiora has had intense or ongoing contact with the Police.
  • At the end of the 6 weeks, if the whaiora wishes, they can continue peer support through Balance Aotearoa (or other services who offer peer support), the structure of the support will change with the handover but a good warm handover will take place with the change of structure and support explained fully.
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